Sunday, October 10, 2010

NO EXCEPTIONS

We had as much luck as this guy.
About five days ago Vavinater decided to resubscribe into Warhammer to play along side all of us. He already knew that we had transferred to another server [Iron Rock]. So, he went to transfer his character but beforehand we had to figure out if he was unsubscribed for 90 days.

After looking for hours around the account information page and trying to find past billing information we resorted to googling on how to find out. Although, we were dumbfounded when no results where found. We had as much luck as looking for a needle in a hay stack.


Anyways, we got lazy and decided to just phone the company. So, after we waited 20 minutes of the most awesome songs we get through and found out we phoned the wrong support line. After putting us on hold for another 5 minutes we got transferred through. After another 20 minutes of awesome hold music we got to talk to the guy.

It turns out he missed the 90 day marks by 4 days. So, the guy tells him he's going to send it up to Mythic and they should contact him in 1-3 days.

2 Days later he gets notified by Mythic that they will not allow him to transfer. So, NO EXCEPTIONS to the law of Mythic. Whoever came up with the idea of "you want to transfer to play with your friends? Then don't pay us for 90 days." Should really stop to think about what he just did.

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